Privacy policy

Last updated: January xx, 2025

At Amelie, we care about your privacy and want you to understand how we collect, use, and protect your personal information when you visit our website (amelie.com) or use our services. By using our site, you're agreeing to the way we handle your information as outlined in this Privacy Policy. If you don’t agree, please don’t use our services.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time, so we recommend you check back now and then. We’ll let you know when we make changes by updating the "Last updated" date.

What Information We Collect

We collect information in different ways depending on how you interact with us:

  • Information You Give Us: This includes things like your name, email, phone number, shipping and billing address, and payment details when you place an order. We also gather information about what you’ve bought and your communication with our customer support team.

  • Information We Collect Automatically: We also collect data automatically, like your IP address, the device you’re using, how you use our website, and cookies that help us improve your experience.

  • Information from Other Sources: Sometimes, we get information from third parties, like payment processors or our marketing partners.

How We Use Your Information

We use your information to:

  • Process Orders: We use your details to complete your order, ship it to you, and manage your account.

  • Marketing and Advertising: We may send you promotions or show you ads that we think you’ll like, based on what you’ve bought or browsed.

  • Keep Things Secure: We monitor your account for security and work to prevent fraud or unauthorized activity.

  • Improve Your Experience: We may use your feedback and info to improve our services and provide better customer support.

Cookies

We use cookies to make your experience better on our site. Cookies help us remember your preferences and give us insights on how to improve our site. You can control cookie settings through your browser, but keep in mind some features may not work properly if you disable them.

How We Share Your Information

We don’t sell your personal information. However, we may share it with third parties to help us provide our services, like payment processors, shipping companies, and marketing partners. We may also share it if there’s a legal reason to do so, such as complying with a law or if we’re involved in a business transaction.

Your Choices

You have rights over your personal information. Depending on where you live, you may be able to:

  • Access or Delete Information: Ask to see or delete the personal information we have about you.

  • Update Information: Correct anything that’s inaccurate.

  • Opt Out of Marketing: If you no longer want to receive marketing emails, you can unsubscribe.

To exercise any of these rights, just reach out to us using the contact details below.

Children’s Privacy

Our services aren’t intended for kids under 13, and we don’t knowingly collect information from children. If you’re a parent and believe we have personal information from your child, please contact us so we can remove it.

Data Security and Retention

We do our best to protect your personal information, but no system is completely foolproof. We only keep your information as long as necessary for the services we provide and to meet legal requirements.

International Users

If you're outside the United States, your information may be processed in other countries. Rest assured, we take steps to ensure it’s protected according to privacy laws.

Contact Us

If you have any questions or need to exercise your privacy rights, please reach out to us at info@amelielosangeles.com